PRIVACY NOTICE

In compliance with the Personal Data Protection Act 2010 (“PDPA 2010”) and its regulations, Sisters Inspire Sdn. Bhd., its subsidiary (ies), its associated company (ies) (hereinafter referred to as “we”, “our”, “us”, “Company” or “FinHero”) issued this notice to all our valued customers and/or website visitors (hereinafter referred to as “you” or “your”) to inform you of your rights with regards to your personal data that has been and/or will be collected and processed by us in the course of your present or future dealings with us.

COLLECTION OF PERSONAL DATA

Under the PDPA 2010, we are required to obtain your explicit consent when we collect and process your sensitive personal data. We have collected and will collect your personal data to assess your application and to deliver the products and services that you have inquired or signed up for.

From time to time, we, Sisters Inspire Sdn Bhd (“SISB”), our subsidiaries and/or our strategic partners and/or collaborators, agents, partners and/or representatives with whom we have a business relationship with for specific products, services, and promotions (collectively referred to as “Other Entities”) may have information about products, services and promotions that may be of interest to you. To receive such information, your consent is required for us to process, disclose and/or share your information / data with Other Entities.

DESCRIPTION OF PERSONAL DATA (“PERSONAL DATA”)

"Personal Data" means Information about you, from which you are identifiable, including but not limited to your name, identification number, telephone numbers, address, email address, date of birth, age, gender, photograph, race, ethnic origin, nationality, passport number, social media contact, marital status, IP address, geo-location, log history, information about your company and your designation in your company, credit/debit card details, or any information about you, which you have provided to us in any correspondence or when you engage us for services and/or any information about you that has been or may be directly or indirectly collected, stored, used and processed by us from time to time. We may also collect sensitive personal data and you hereby expressly consent to the use of such sensitive personal data, and sensitive personal data will form part of the definition of "Personal Data".

Provision of your Personal Data is mandatory for the Purposes (as outlined below). If you do not provide us with your Personal Data, we will not be able to provide the services you have requested.

PURPOSES FOR COLLECTION OF PERSONAL DATA (“PURPOSES”)

We may collect, use, disclose and/or process your Personal Data for the purposes including but not limited to the following:-

to provide the services and products you have requested

to send or inform you about promotional and marketing information about our products and services such as product offerings, newsletters, webinars, seminars, events invitations and other marketing activities and initiatives;

to process and respond to questions, comments, feedbacks or complains;

for purposes of billing and payments relating to the services you have requested;

to administer and/or manage your relationship and/or account(s) with us;

for internal administrative purposes, such as auditing, data analysis, and to improve our services;

for purposes of detection and prevention of criminal activities;

to provide information to regulatory and governmental authorities in order to comply with statutory and government requirements;

You agree and consent to us using and processing your Personal Data in the manner as identified in this Notice.

SOURCES OF PERSONAL DATA

In addition to the Personal Data you provide to us directly during the online process or account registration, we may also collect your Personal Data from a variety of sources, including but not limited to inquiry forms, application forms, registration forms and/or other similar forms, company searches, identification documents or similar, supporting documents, corporate documents that may contain your personal data, governmental agencies, correspondences including emails and messages, business cards, websites, surveys, cookies, payment methods chosen by yourself, when you interact and communicate with us at any events via the Website or otherwise or when you make enquiries. If you do not wish to have cookies placed on your computer while browsing the Website, please set your browsers to refuse cookies before using the Website, with the drawback that certain features of the Website may not function properly without the aid of cookies.

DISCLOSURE OF PERSONAL DATA

We will treat our customer’s personal data as confidential, in accordance with this Privacy Policy and with all applicable Data Protection legislation and will process such data for the purposes and within the terms set our herein. We are responsible for the personal data under our control.

We may disclose your personal data to other platforms or tools or subsidiaries within our group or trusted affiliated company and services providers which you have ordered one of our products or services and consented to receive your personal information.

We may disclose your personal data to third parties (suppliers, activity providers, professional advisors, or regulatory and governmental authorities) for the outlined Purposes or for Marketing Purposes.

We may disclose your personal data to government authorities if we are required to by law. We may also disclose your personal information to anyone else that has a right to it under Malaysian law so long as they can prove they have the authority to do.

LINKS TO THIRD-PARTY WEBSITES

Our website may contain links to third parties' websites. Please note that we are not responsible for the collection, use, maintenance, sharing, or disclosure of data and information by such third parties. If you provide information directly to such sites, the privacy policy and terms of service on those sites are applicable and we are not responsible for the information processing practices or privacy policies of such sites.

SECURITY OF PERSONAL DATA

We use strict procedures and security features to prevent unauthorized access wherever possible. Personal data provided to us via our website or via any Applications, online credit card transactions are protected during transit using encryption such as Transport Layer Security (TLS). Data are stored in cloud services in encrypted form. The level of security of personal data which kept in a non-electronic environment are also treated with strict procedures and means.

While we are committed to protecting your personal data, we do not guarantee unauthorized or accidental access to such data. You are required to ensure the security of your password or any confidential information including any applicable registration or referral numbers, where applicable and not to disclose it to another party to reduce the risk of data breaches.

USE OF COOKIES

Our website uses cookies which are files with a small amount of data which may include an anonymous unique identifier to improve your experience while you navigate through our website. The cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We may also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience. You may also configure your browser to notify you on the reception of cookies and to prevent their installation on your computer. However, if you do not accept cookies, you may not be able to use some portions of our Service.

TRANSFER OF PERSONAL DATA

For those who have ordered one of our products or services, your personal information may be transferred, stored and processed outside of the country where you live or have ordered our products and/or services from, including to our subsidiaries, affiliated companies and service providers located in other jurisdictions, and may become subject to the laws of such jurisdictions. The primary location of where your Personal Information will be stored or processed for the products and/or services you have ordered from us will be stated in the governing contract and/or the request form. We provide your Personal Information to our subsidiaries, affiliated companies and services providers where it is necessary to meet the purpose for which you have submitted your Personal Information and in particular if necessary for the provision and support of products and/or services.

MARKETING AND PROMOTIONAL PURPOSES

Upon subscribing to our products and/or services, you will be receiving marketing and/or promotional emails or calls from us, which includes promotions and information on future events. If you do not wish to receive any promotional news, click the “Unsubscribe” link at the bottom of the email, and you will be excluded from our newsletter and contacts or if the “Unsubscribe” link, you may write to us at email at contact details stated below.

DATA SUBJECT’S OBLIGATION

It is necessary for us to collect and to retain your Personal Data. Therefore, it is also obligatory for you to supply Personal Data to us in the most accurate manner. If you do not provide us with Personal Data or if you provide us with wrong data, we are unable to process Personal Data on your behalf, for the Purposes, or effectively render our services to you, and all relationships created or to be created between us may then be terminated and ceased to be in effect immediately.

THE RIGHTS OF DATA SUBJECT

Should there be any request for access, correction and/or limit processing of your Personal Data held by us, please email us at the contact details stated below.

In respect of your right to access, correct and/or limit processing of your Personal Data, the Company has the right to refuse your requests for the reasons permitted under law, such as where the expense of providing access to you is disproportionate to the risks to your or another person's privacy. We also reserve the right to impose a fee for access of your Personal Data in the amounts as permitted under law.

CHANGES TO PRIVACY NOTICE

We reserve the right to modify, update or amend the terms of this Privacy Notice at any time without prior notice. By continuing to communicate with us or use our services following the modifications, updates or amendments to this Privacy Notice, such actions shall signify your acceptance of all modifications, updates, or amendments. We advise that you check our website at https://finhero.asia/ for this Privacy Notice on regular basis.

ACKNOWLEDGEMENT AND CONSENT

By providing your personal data to us, you have acknowledged that you have read and understood this Privacy Notice and you have agreed and given your consent to the use, processing, disclosure and transfer of your Personal Data by us in accordance with this Privacy Notice.

You further confirm that all Personal Data that you have provided are accurate with no misleading and outdated information. Should there be any changes to any of your Personal Data, you shall notify us immediately.

PERSONAL INFORMATION FROM MINORS AND OTHER INDIVIDUALS

As a parent or legal guardian, please do not allow the minor (individuals under 18 years of age) under your care to submit Personal Data to us. In the event that such Personal Data is provided to us, you hereby consent to the processing of the minor's Personal Data as his/her parent or legal guardian and personally accept and agree to be bound by this Notice and take responsibility for his or her actions.

In some circumstances you may have provided personal data relating to other individuals (such as your spouse, family members, colleagues or friends) and in such circumstances you represent and warrant that you are authorised to provide their personal data to the Company and you have obtained their consent for their personal data to be processed and used in the manner as set forth in this Notice and they have been alerted to the contents of this Notice.

DATA RETENTION

We will keep any personal information you give us as long as there is a reason to do so, to satisfy the law or regulations, and to protect our interests.

INQUIRIES AND COMPLAINTS

Should you require further information about the Personal Data we hold or the way in which your information is being collected or used which are not answered by this Privacy Notice, please write to us at admin@finhero.asia.